Shipping Policy
Thank you for shopping with Stech CreatingStyle. We aim to process and deliver your orders as quickly and safely as possible.
1. Delivery Time
Our standard delivery time is approximately 3–4 working days after the order has been confirmed and processed.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
2. Order Processing
Orders are normally processed after confirmation.
We may contact you by phone, SMS, WhatsApp, or email to verify your order or delivery information.
Orders with incomplete or incorrect information may experience delays.
3. Delivery Address
Customers are responsible for providing an accurate and complete delivery address and contact number.
Stech CreatingStyle is not responsible for delays caused by incorrect, incomplete, or outdated customer information.
4. Courier Delivery
Orders may be delivered through third-party courier services.
Once an order has been handed over to the courier, delivery is subject to the courier's operating procedures and delivery schedule.
5. Delivery Delays
Although our normal delivery timeframe is 3–4 working days, delays may occur because of:
- Weather conditions
- Public holidays
- Courier delays
- Incorrect address information
- High order volumes
- Operational disruptions
- Events beyond our reasonable control
We will make reasonable efforts to assist customers with delayed orders.
6. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or cannot be contacted, additional delivery arrangements or charges may apply where applicable.
7. Inspecting Your Package
Customers are encouraged to inspect the package and product upon delivery.
If the package appears seriously damaged or the product is damaged or incorrect, contact us as soon as possible at:
Photos or videos may be requested to help us investigate the issue.
8. Lost or Missing Orders
If you believe your order has not arrived within the expected delivery period, please contact us with your order number.
We will work with the relevant courier service to investigate the shipment.
9. Contact
For shipping questions, contact:
Stech CreatingStyle
Email: daniabmirza@gmail.com
